Customer Retention Canvasser - Bali

Join Astra Credit Companies as a Customer Retention Canvasser in beautiful Bali! This role is perfect for dynamic individuals who thrive in customer-facing environments and are passionate about driving sales while ensuring customer satisfaction. You will be responsible for visiting clients in the Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung areas to understand their needs and offer tailored solutions. This position offers a unique opportunity to work in a vibrant, tropical setting while making a significant impact on customer retention and sales growth.

As a Customer Retention Canvasser, you will work closely with the sales team to ensure that existing clients are engaged and satisfied. You will conduct regular visits to client locations, gather feedback, and provide personalized solutions to meet their financial needs. This role is ideal for individuals who enjoy building relationships, solving problems, and contributing to the success of our clients.

At Astra Credit Companies, we are committed to providing exceptional customer service and driving business growth. Join us and be part of a team that values innovation, integrity, and excellence. We offer a competitive salary, a dynamic work environment, and the opportunity to grow your career in a supportive and rewarding setting.

📋 Tanggung Jawab Pekerjaan

• Visit clients in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung areas to understand their needs and gather feedback.
• Provide personalized financial solutions to existing clients to ensure their satisfaction and retention.
• Conduct regular follow-ups with clients to address any concerns and maintain strong relationships.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling.
• Use CRM tools such as Salesforce to track client interactions and manage customer data.
• Ensure timely and accurate reporting of client visits and interactions to the sales team.
• Promote Astra Credit Companies products and services to existing clients through effective communication and engagement.
• Participate in team meetings and training sessions to stay updated on company policies and best practices.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a customer-facing or sales role, preferably in the financial services industry.
• Strong interpersonal and communication skills to build and maintain client relationships.
• Excellent problem-solving skills to address client concerns and provide effective solutions.
• Proficiency in using CRM tools such as Salesforce.
• Familiarity with financial products and services offered by Astra Credit Companies.
• Ability to work independently and manage multiple client interactions efficiently.
• Valid driver's license and reliable transportation for client visits.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

Lowongan Terkait