Front Desk & Administrative Assistant - Jakarta Derma Clinic

Join Jakarta Derma Clinic, a leading dermatology and skincare center in Jakarta, as a Front Desk & Administrative Assistant. In this dynamic role, you will serve as the first point of contact for clients, ensuring a seamless and professional experience while supporting our team of dermatologists and skincare specialists.

As a Front Desk & Administrative Assistant at Jakarta Derma Clinic, you will be responsible for managing appointments, handling client inquiries, and maintaining our reception area. This role offers a unique opportunity to work in a fast-paced environment, where your organizational skills and attention to detail will be crucial. With a strong focus on customer service and administrative support, this position is ideal for someone looking to make a meaningful impact in the dermatology field.

📋 Tanggung Jawab Pekerjaan

• Manage and schedule client appointments using our in-house system.
• Handle client inquiries, provide information about our services, and assist with booking consultations.
• Maintain a clean and organized reception area, ensuring a welcoming environment for all clients.
• Process and file administrative documents, including patient records and insurance forms.
• Coordinate with our team of dermatologists and skincare specialists to ensure smooth operations.
• Assist with inventory management and ordering supplies as needed.
• Provide excellent customer service, addressing client concerns and feedback promptly.
• Stay updated with industry trends and best practices in dermatology and skincare.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or administrative role, preferably in a healthcare setting.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills and attention to detail, with the ability to manage time efficiently.
• Familiarity with healthcare terminology and procedures is a plus.
• Ability to work well under pressure and in a fast-paced environment.
• Bachelor's degree in Business Administration, Healthcare Administration, or a related field is preferred.
• Fluency in both English and Indonesian is required.

🛠️ Keahlian

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