Lead Front Desk Receptionist

Bahagia Kirana Dental Clinic · 📍 Belawan, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 26.000.000 per month
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📋 Tanggung Jawab Pekerjaan

Greet and assist patients upon arrival, ensuring a warm and welcoming environment.,Manage and schedule patient appointments efficiently, ensuring minimal wait times.,Handle incoming calls, emails, and inquiries from patients and staff, providing prompt and accurate responses.,Maintain accurate and up-to-date records of patient information and appointment details.,Coordinate with dental staff to ensure smooth and timely patient flow throughout the clinic.,Assist in managing the front desk operations, including inventory and supply requests.,Provide excellent customer service, addressing any concerns or issues that may arise.,Assist in training and supporting junior front desk staff members.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality, or a related field.,Minimum of 3 years of experience in a front desk or receptionist role, preferably in a healthcare or dental clinic setting.,Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and visitors.,Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.,Proficiency in using computer systems and relevant software for scheduling and record-keeping.,Familiarity with healthcare regulations and compliance requirements.,Ability to work well under pressure and meet tight deadlines.,Friendly, patient, and customer-focused attitude.

🛠️ Keahlian

Appointment scheduling softwareCustomer serviceData entryInventory managementMultitaskingProblem-solvingTeamworkTime management
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